Turn difficult conversations into constructive ones
Difficult conversations are part of leadership, but that doesn’t mean they feel easy.
In this video, I share how to feel more confident when managing a challenging team member, especially when you’ve been avoiding a conversation or worrying about how it might land.
You’ll learn:
Why avoidance often makes issues bigger
How to prepare before a difficult conversation
Why facts matter more than assumptions
How to focus on the outcome you want
Why clarity is kinder than letting things drift
A practical watch for managers and leaders who want to address issues early, fairly and respectfully - without letting fear or discomfort take over.
Don't forget to find more top tips also in Rachel's blogs here.
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